This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://en.letzlearn.lu (the ‘Site’).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.
We collect Device Information using the following technologies:
- session_id, a unique session identifier, allows LetzLearn to store information about your session (referrer, referring page, etc.).
- Log files’ track activity on the Site and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
Invisible pixels’, “tags” and “pixels” are electronic files which record information about the way in which you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, payment information including credit card numbers, e-mail address and telephone number. This automatically collected information is referred to as ‘Order Information’.
When we use the term ‘Personal Information’ in this Privacy Policy, we are referring to both Device Information and Order Information.
Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). In addition, we use Order Information to::
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
Please note that we do not modify our Site's data collection and usage practices when we detect a ‘Do Not Track’ signal on your browser.
If you are a European resident, you have a right of access to the personal information we hold about you and you may request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
In addition, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above.
When you place an order through the Site, we will retain your Order Information on file unless and until you ask us to delete it.
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
To find out more about our privacy practices, if you have any questions or if you wish to make a complaint, please contact us by e-mail at contact@letzlearn.lu.
Last Updated: 27th November 2024